SCENARIO
        
        
          SUNGLASSES AFTER DARK
        
        
          
            82
          
        
        
          
            8.4
          
        
        
          SITUATION
        
        
          
            1
          
        
        
          
            Work with a partner to discuss the following.
          
        
        
          
            1
          
        
        
          How often do you negotiate in your everyday life?
        
        
          
            2
          
        
        
          Who do you need to negotiate with? What about?
        
        
          For example, you may negotiate with a friend or
        
        
          partner about what film to see at the cinema, where
        
        
          to eat or what time to meet. When was the last time?
        
        
          What was the result?
        
        
          
            2
          
        
        
          
            Work with a partner. Which of these tips do you
          
        
        
          
            think are most important for a successful negotiation?
          
        
        
          
            Try to agree on four.
          
        
        
          
            •
          
        
        
          Tell the other person exactly what you want.
        
        
          
            •
          
        
        
          Listen carefully.
        
        
          
            •
          
        
        
          Don’t change your plan when you negotiate.
        
        
          
            •
          
        
        
          Have a clear aim.
        
        
          
            •
          
        
        
          Ask a lot of questions.
        
        
          
            •
          
        
        
          Try to get a win–win result.
        
        
          
            •
          
        
        
          Keep calm. Do not show any emotion.
        
        
          
            •
          
        
        
          Give a lot of reasons for what you want.
        
        
          
            3
          
        
        
          
            Read about CoolShades. Why is the market for
          
        
        
          
            sunglasses growing?
          
        
        
          Cool Shades, a Bahraini wholesaler, wants to import
        
        
          sunglasses from a manufacturer in the United States
        
        
          or Asia. They will supply retailers all over Bahrain.
        
        
          Although the peak season for sunglasses is in the
        
        
          summer months, market research suggests that more
        
        
          and more people are wearing sunglasses all year
        
        
          round – even in the evening!
        
        
          
            4
          
        
        
          
            a
          
        
        
          
            8.6
          
        
        
          
            Listen to Dana from CoolShades speaking to
          
        
        
          
            a potential manufacturer in San Francisco, USA. Is the
          
        
        
          
            discussion successful?
          
        
        
          
            4
          
        
        
          
            b
          
        
        
          
            Listen again and answer the questions.
          
        
        
          
            1
          
        
        
          How many pairs of sunglasses did Dana want?
        
        
          
            2
          
        
        
          What were the problems concerning the delivery
        
        
          date and the payment?